User Insights

PropelAuth User Insights give you a look into your company's user base - how much it's growing, and how active your users are (or aren't).

Metrics

The PropelAuth dashboard will display a set of basic metrics:

• Total Signups
• Total Organizations
• Signups this month vs signups last month
• Active users this month vs active users last month
• Active organizations this month vs active organizations last month

User Insights

Each User profile has an Insights tab, which shows you their individual activity and any signup query parameters associated with them.

Charts & Reports

Navigating to the Data page of your PropelAuth dashboard followed by User Insights, you'll find a variety of charts and reports to help you understand your users.

Charts

The following charts are available:

Reports

Reports are a way for you to get lists of users or organizations that fall into certain categories. For instance, you may want to check the Churned Users report to see who you should prioritize reaching out to.

The following reports are available:

Audit Logs

See a detailed history of all actions taken by your users and organizations. Whether a user logged in, a user was added to an org, or an org completed SAML setup, our Audit Logs will record when the event happened as well as a description of the event.

The logs also record who made a change. For example, changing the name of a user from the PropelAuth dashboard would result in the event type User Metadata Changed with the description:

user@acmeinc.com had their account properties changed to 
{ firstName: "Buddy" } from { firstName: "Ant" } by admin@propelauth.com

The Audit Logs are split into two categories - User and Organization. Both can be found by navigating to the Data page in your PropelAuth dashboard.

User Audit Logs

The user audit logs record events taken by users as well as on users. Here's a full list of each user event we record:

Org Audit Logs

The org audit logs record events taken by org as well as on orgs. Here's a full list of each org event we record:

Filtering

We offer multiple filters to help narrow down your search of audit logs. These include:

• The user or org that the event was performed on
• The type of event (see above)
• Date
• Who or what caused the event:
  • API Key
  • Employee
  • User
  • Impersonation
  • SCIM

Audit log history goes back 90 days. If you need access to earlier data, contact support@propelauth.com.

User Signup Query Parameters

Add query parameters when directing users to signup to record where your users are being redirected from. Then, view those query parameters in your User Insights reports.

To use signup query parameters, add any parameter you would like to your signup URL:

https://{YOUR_AUTH_URL}/en/signup?query_param_example=example_value

You can then navigate to the User Signup Query Parameters report to view how many users have signed up using that query parameter as well as its value.

Alternatively, you can use our Backend API to get the same information for each individual user.

curl --location --request GET '{YOUR_AUTH_URL}/api/backend/v1/user/{USER_ID}/signup_query_parameters' \
--header 'Authorization: Bearer {YOUR_API_KEY}'


// returns
{
    "user_signup_query_parameters": {
        "query_param_example": "example_value"
    }
}